Privacy Policy

1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are
Elemental Life (“we”, “us”, “our”) operates this website and provides yoga classes, retreats, and related services.
Email: info@elemental-life.co.uk

3. What Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Billing and payment details
- Booking details (e.g. retreat dates, preferences)
- Health information (only where relevant and voluntarily provided for yoga/retreat participation)
- Website usage data (via cookies and analytics tools)

4. How We Collect Your Data
We collect data when you:
- Fill in contact or booking forms
- Subscribe to newsletters
- Make a booking or enquiry
- Browse our website (via cookies and analytics)

5. How We Use Your Data
We use your data to:
- Process bookings and manage your participation in retreats or classes
- Communicate with you regarding your booking or enquiry
- Send important service updates
- Improve our website and services
- Send marketing emails (only where you have given consent)

6. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity (to manage bookings)
- Legitimate interests (to improve services)
- Consent (for marketing communications and certain cookies)
- Legal obligations (e.g. accounting requirements)

7. Health Information
Where you provide health-related information (e.g. injuries, medical conditions), this is used solely to ensure your safety during yoga sessions or retreats. This data is treated as sensitive and handled with strict confidentiality.

8. Data Sharing
We do not sell your personal data. We may share your data with:
- Payment providers (to process transactions)
- Booking or scheduling systems
- Email marketing platforms (if subscribed)
- Legal or regulatory authorities where required

All third parties are required to respect the security of your data.

9. International Transfers
Some of our service providers may be located outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

10. Data Retention
We retain your personal data only as long as necessary:
- Booking records: up to [5 years] for legal/accounting purposes
- Marketing data: until you withdraw consent
- Enquiries: up to [2 years]

11. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@elemental-life.co.uk

12. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

13. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@elemental-life.co.uk

If you feel ready to slow down, reconnect and restore balance, I’d love to welcome you.